Warranty & terms

Sample template. Adapt these terms to your actual warranty, your licenses and your state’s motor vehicle repair laws.

Written estimates

Before any repair begins, we give you a written estimate with parts, labor and the expected total. If diagnosis has a fee, we tell you before we start.

Your approval before extra work

If we find another problem during the repair, or the cost will be higher than the estimate, we stop and call you. We only do additional work with your approval.

Parts and labor warranty

Our repairs come with a written parts and labor warranty. The term and conditions are printed on your invoice. Parts also carry their manufacturer’s warranty. The warranty does not cover normal wear, accidents, misuse or repairs made by other shops.

Replaced parts

You may ask to see or keep the parts we replace, except those that must be returned to the manufacturer for warranty or as a core.

Insurance claims

We work with your insurance company on collision repairs. You remain responsible for your deductible and for any work the insurer does not approve and you authorize.

Payment and pick-up

Payment is due when you pick up your vehicle. We never ask for card details through the website, email or text. We let you know when your car is ready; ask about our policy for vehicles that are not picked up on time.

Photos and results

Photos on this site show types of work. Every vehicle is different and every repair is quoted on its own.