Support

Need help? Email contact@md5to.com and we'll reply as soon as we can.

Screenshot scan doesn't find text

Use a clear, full-size screenshot (not a photo of a screen). Crop out other apps if possible. You can also copy the message and tap "Paste & check".

The lender wasn't found

Try the shortest form of the name (for example "Harbor" instead of "Harbor Capital Funding LLC"). Many legit lenders are not banks, so also open the NMLS license link in the app.

I already paid a scammer

Call your bank or card company right away and ask to stop or reverse the payment. For gift cards, call the card company with your receipt. Then report it at ReportFraud.ftc.gov and, if it happened online, IC3.gov.

LoanShield Pro

Subscriptions are managed by Apple: iOS Settings › your name › Subscriptions. To restore a purchase on a new phone, tap Restore purchases with the same Apple ID.

Delete my account

In the app: tap your initial (top right) › Delete my account.

Join the beta

LoanShield is in beta on TestFlight. Email contact@md5to.com with the subject "LoanShield beta" to get an invite.